Digital Terms & Conditions Agreement

Development League

• Minimum 3-Month Commitment
• Sessions must be booked 24 hours in advance
• Sessions may be booked up to 2 months in advance
• Families must book the correct program, time, and skill level
• No missed sessions will be credited or refunded

AAU Program

• Requires 6-Month Seasonal Commitment
• Practice schedule: Monday / Wednesday / Friday
• Practice times vary by age and level
• Players must arrive 30 minutes prior to game time

Equipment & Uniform Policy

All athletes are required to:

• Bring their own water bottle
• Wear proper basketball shoes
• Purchase and wear the official Level Up Hoops Academy uniform

Program Structure

• 1-Hour Plan = One hour of training only
• 2-Hour Plan = Separate extended training program
• Plans are not interchangeable or transferable.

Attendance & Behavior Expectations

• Athletes must be attentive and coachable.
• Phones are not permitted during practice unless there is an emergency.
• Disruptive behavior may result in reduced participation or dismissal.

Parent Policy

• Parents may pick up their athlete at any time.
• Parents may observe on Fridays during Open Practice only.
• Regular practices are closed to ensure focus and development.

Payment Policy

Payments must be made on time according to your membership plan. Late payments may result in:

• Late fees
• Temporary suspension
• Removal from program if unresolved

Commitments remain active for the full agreement term.

No Makeup / No Refund Policy

• Missed sessions are not refunded.
• Sessions are not transferable.
• Commitment periods must be completed in full.

Pause Policy

• Families may pause their membership for full calendar months only if the athlete is unavailable.
• Partial weeks or partial months will not be prorated or credited.
• Each Plan Day starts the date of purchase and renews every 30 days from that date.
• Pause requests must be submitted before the start of the month being paused.
• Commitment time will resume once the athlete returns.
• Missed sessions within an active month do not qualify as a pause.